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Claim Center

If You Have A Claim

  • In the event you have a claim, or any occurrence that indicates there might be a claim, contact your agent as soon as possible.
  • Take action to protect you, your family, and your property to the greatest extent possible.
  • Take necessary measures to prevent further damage to your property. Contact law enforcement and/or emergency officials if necessary. Take photos of incurred damage or hazardous conditions. Keep any damaged property for inspection.
  • If you experience an emergency outside of normal business hours, please call our claim personnel at: (716) 664-5813 or (800) 896-4720 for assistance, and then contact your agent on the next business day with the claim information.

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